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Back to Basics Wellness

Chiropractor · Payson, Utah · Closed today

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Customer Reviews

What Customers Are Saying

4.1 ★ from 21 Google reviews

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64 TrailBlaze Score
Good

Our research

What we found about Back to Basics Wellness

We check what Google and the business's own website say, and whether the details match. It's all here in one place, so you don't have to go searching.

Top Rated #2 4 of 6 checks measured Last checked September 2026 How is this calculated? →

What customers say

4.1 ★ from 21 Google reviews · read them

Newest review we can see is ~4 years old — Google only shares a sample, so newer ones may exist.

What reviewers mention · AI summary

Back to Basics Wellness has a mixed track record. Dr. Jan earns strong loyalty from patients who say she listens carefully, pursues root-cause diagnoses, and offers holistic treatment options—experiences that have led some to drive long distances for appointments. However, a significant number of reviews report serious administrative problems: unresponsive communication (unanswered calls, emails, and delayed test result follow-up), unexpected or unexplained charges, and billing disputes that went unresolved for months, creating frustration even among patients who valued the clinical care itself.

Written by AI from the reviews we've synced — not a quote from any one review.

Can you reach them?

We haven't checked their Google profile yet.

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Their website

  • ✓Secure website (HTTPS)
  • ✓Website works on a phone
  • !Phone and address aren't shown on their website
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Where Google lists them

We haven't checked where Google lists them yet.

Their social pages

! Their website doesn't link to any social pages.

How the score is calculated ▾
  • Reviews 69/100

    Real customers are the best evidence of how a business treats people. Source: Google reviews.

  • Google search position Not measured

    Most people pick from the first few businesses Google shows. Where Google lists a business is what customers actually see. Source: Google local search.

  • Google profile & contact details Not measured

    A complete Google profile is where most people look first — and if Google and the business's own website show different numbers or addresses, you can't be sure which one reaches them. Source: Google Places, compared with the business's own website.

  • Website 79/100

    A site that loads fast and works on a phone makes a business easier to trust and reach. Source: Google PageSpeed + the business's own site.

  • Social pages 25/100

    Shows the business runs the pages where customers talk about it — and that the pages you find really are theirs. Source: Links on the business's own website.

  • AI & search readiness 25/100

    More people now ask an AI assistant who to call. Sites that spell out who they are and where they work in a form machines can read are easier for search and AI to get right. Source: The business's own website and its robots.txt.

Full methodology →

What this score doesn't tell you

We don't measure the quality of the work itself, what a job will cost, or whether a business is licensed and insured. Ask for proof of license and insurance before you hire anyone, and get more than one quote.

Business Info
Address
1120 E 100 N, Payson, UT 84651
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Location
Payson, Utah
County
Utah County
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Business Hours
Closed Today
monday 9 AM – 5 PM
tuesday 9 AM – 5 PM
wednesday 9 AM – 5 PM
thursday 9 AM – 5 PM
friday Closed
saturday Closed
sunday Closed

Questions about Back to Basics Wellness

Where is Back to Basics Wellness located?

Back to Basics Wellness is at 1120 E 100 N, Payson, UT 84651 in Payson, Utah 84651.

What is the phone number for Back to Basics Wellness?

You can reach Back to Basics Wellness at (801) 754-4848.

What are Back to Basics Wellness's hours?

Back to Basics Wellness's listed hours are Monday–Thursday 9:00 AM–5:00 PM. Hours can change on holidays, so call ahead to be sure.

Does Back to Basics Wellness have a website?

Yes: http://b2b-wellness.com/

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