The Escape Key is an escape room in Provo, Utah.
Customer Reviews
4.6 ★ from 337 Google reviews
Read all 337 reviews on Google →TrailBlaze Reviews
No reviews yet — real customers can leave the first one.
Our research
We check what Google and the business's own website say, and whether the details match. It's all here in one place, so you don't have to go searching.
The AI Business Summary
The Escape Key is an escape room in Provo with three puzzle-based adventures: the Lair of Lunacy, CSI Provo, and Infiltrated. They rate 4.6★ on 337 Google reviews and rank #2 in their category locally. Their website and Google profile are well-maintained with current hours, phone, and photos, though AI search tools don't yet find their hours or location in the site code.
Written by AI only from the verified facts below and the business's own website — not a review, and not paid for.
4.6 ★ from 337 Google reviews · read them
Fresh — a review in the last 90 days.
What reviewers mention · AI summary
The Escape Key has solid puzzle design that many customers enjoy, with a 4.6 rating across 337 reviews suggesting most visits are satisfying. However, there are real recurring complaints: multiple reviews report the rooms become uncomfortably hot during play, facility maintenance issues like worn or broken props, and cramped conditions—issues that appear frequently enough in the sample to suggest they're persistent problems rather than isolated incidents. Staff quality seems variable, ranging from helpful to dismissive depending on who's working.
Written by AI from the reviews we've synced — not a quote from any one review.
Checked November 2026. Google's order changes over time and with where you search from, so yours may differ.
Linked from their own website, so these are really theirs.
Real customers are the best evidence of how a business treats people. Source: Google reviews.
Most people pick from the first few businesses Google shows. Where Google lists a business is what customers actually see. Source: Google local search.
A complete Google profile is where most people look first — and if Google and the business's own website show different numbers or addresses, you can't be sure which one reaches them. Source: Google Places, compared with the business's own website.
A site that loads fast and works on a phone makes a business easier to trust and reach. Source: Google PageSpeed + the business's own site.
Shows the business runs the pages where customers talk about it — and that the pages you find really are theirs. Source: Links on the business's own website.
More people now ask an AI assistant who to call. Sites that spell out who they are and where they work in a form machines can read are easier for search and AI to get right. Source: The business's own website and its robots.txt.
What this score doesn't tell you
We don't measure the quality of the work itself, what a job will cost, or whether a business is licensed and insured. Ask for proof of license and insurance before you hire anyone, and get more than one quote.
The Escape Key is at 225 N University Ave, Provo, UT 84601 in Provo, Utah 84601.
You can reach The Escape Key at (385) 236-3409.
The Escape Key's listed hours are Monday–Thursday 5:00 PM–10:00 PM; Friday 5:00 PM–11:59 PM; Saturday 10:00 AM–11:59 PM. Hours can change on holidays, so call ahead to be sure.
The Escape Key offers Escape rooms, Corporate events in Provo, Utah.
Yes: https://theescapekey.us/
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